Cookies policy

  1. Our website uses cookies and web beacons to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website. By continuing to browse our website, you are agreeing to our use of cookies and web beacons.
  2. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your device if you agree. Cookies contain information that is transferred to your device’s hard drive.
  3. A web beacon is an electronic image that is placed on a site, email or advert which allows us to record your actions when you open the page that contains the beacon.
  4. We use the following cookies and web beacons:
    1. Strictly necessary cookies.These are cookies and we that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or cookies that provide the mechanisms for online shopping.
    2. Analytical/performance cookies.They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
    3. Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your username).
    4. Targeting cookies and web beacons. These cookies and web beacons record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and any advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
  5. You can find more information about the individual cookies we use and the purposes for which we use them in the table below:


    Cookie/web beacon Name Purpose
    Google Analytics Google Analytics Tracking web behaviour
    MIQ MIQ Tracking web behaviour
    HotJar HotJar Tracking web behaviour
    Facebook Faceboo Tracking web behaviour
    Google Ads Google Ads Tracking web behaviour
    Bing Ads Bing Ads Tracking web behaviour
    Zendesk Zendesk Customer support


  6. Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies and web beacons, over which we have no control. These cookies and web beacons are likely to be analytical/performance cookies or targeting cookies/web beacons.
  7. You can block cookies, and web beacons that are used in conjunction with cookies, by activating the setting on your browser that allows you to refuse the setting of all or some cookies and web beacons. However, if you use your browser settings to block all cookies and web beacons (including essential cookies) you may not be able to access all or parts of our site.