Callaly packs and ships all orders from our UK base
Our boxes are designed to fit through a standard-sized letterbox, meaning you don’t need to be home to receive your box. If you don’t have a letterbox and your local courier is unable to deliver your box to a safe location, you’ll receive a note with instructions on how to collect your box or have it redelivered.
As well as the UK, we deliver to:
- Ireland via An Post
- Sweden via Post Nord
- The Netherlands via Post NL
International shipping is free of charge. Due to Covid19-related shipping delays across Europe, we ask that our Irish customers allow 5-10 working days and our Swedish and Dutch customers allow 7-12 working days, excluding weekends and holidays, before your box arrives. Holidays include UK bank holidays and any public holidays in the country your order is being sent to.
When shipping to Sweden, we use a prepaid service so you won’t have to pay any customs charges.
Orders delivered within the UK take 3-5 working days to arrive, excluding weekends and bank holidays. We ship via Royal Mail and do not currently offer a tracked service. Delivery is always free in the UK.
At this time, we only provide customer support in English.